Customer Journey Checklist
🧠Customer Journey Checklist
1. Awareness
Social Media Presence
SEO Optimization
Paid Ads
2. Consideration
Product Page Clarity
Comparison Charts
Testimonials
3. Purchase
Smooth Checkout
Cart Recovery Email
Payment Options
4. Retention
Follow-up Email
Loyalty Program
Customer Support
5. Advocacy
Referral Program
UGC Campaigns
Review Requests